Our actions to ensure that we do not contribute to the spread of Novel Corona Virus
> Staff have been instructed in to read all guidelines provided by MoHaP on Covid 19.
> Signage has been installed instructing staff to wash their hands as often as possible.
> Everyone on the team must to wash their hands on arrival and on return from any break or contact with anyone outside the shop.
> All surfaces, phones, keyboards etc are sanitised in any staff change over in addition to twice daily.
> All cash is disinfected when entering the shop.
> Shipments are disinfected on arrival before the stores person unpacks the boxes and trolleys
> Each florist has a designated section of the shop and workflows that ensure minimal cross over.
> Any back office personnel are working remotely so that they are able to isolate from the workplace, using up to date telephone and smart cloud based technology.
> All retail staff have designated areas with a 1 person per area policy.
> The florists that make the hat boxes and bouquets place the finished item on a separate bench for our video person who makes your video, ensuring space and distance.
> Before the arrangement is handed out to a driver it is wiped down with disinfectant before leaving.
> Drivers clean and sanitise the inside of vans twice daily with disinfectant and they regularly sanitise their cab space, telephones and internal space.
> They are also instructed to sanitise their hands between each delivery.
> Drivers will telephone the recipient when outside the address and offer to leave the bouquet outside the door, allowing the recipient to pick it up without contact.
> We review these actions daily to ensure the very safest way for our team and customers