COVID-19

Our actions to ensure that we do not contribute to the spread of Novel Corona Virus

> Staff have been instructed in to read all guidelines provided by MoHaP on Covid 19.

> Signage has been installed instructing staff to wash their hands as often as possible.

> Everyone on the team must to wash their hands on arrival and on return from any break or contact with anyone outside the shop.

> All surfaces, phones, keyboards etc are sanitised in any staff change over in addition to twice daily.

> All cash is disinfected when entering the shop.

> Shipments are disinfected on arrival before the stores person unpacks the boxes and trolleys

> Each florist has a designated section of the shop and workflows that ensure minimal cross over.

> Any back office personnel are working remotely so that they are able to isolate from the workplace, using up to date telephone and smart cloud based technology. 

> All retail staff have designated areas with a 1 person per area policy.

> The florists that make the hat boxes and bouquets place the finished item on a separate bench for our video person who makes your video, ensuring space and distance.

> Before the arrangement is handed out to a driver it is wiped down with disinfectant before leaving.

> Drivers clean and sanitise the inside of vans twice daily with disinfectant and they regularly sanitise their cab space, telephones and internal space.

> They are also instructed to sanitise their hands between each delivery. 

> Drivers will telephone the recipient when outside the address and offer to leave the bouquet outside the door, allowing the recipient to pick it up without contact.

> We review these actions daily to ensure the very safest way for our team and customers